PRIVACY POLICY

What information does Woke Wick accumulate? Why do we collect it?

Section I

When orders are placed and processed, we obtain information for successful billing and shipping. This includes obtaining information such as your name, email address, phone number, billing address, and shipping address. This means that we collect personal, non-personal, and automatic information. If there is ever an instance where automatic information intertwines with personal information, it will be classified as personal information.

 We are obligated to contact anyone who has placed an order and is in need of any further/necessary information in regards to processing. This involves but is not limited to billing information/updates such as successful billing confirmation or declined payment information, pre-order information, shipment information, stock information, etc. For those who opt in for email notifications/subscriptions, we send information about any applicable orders, store services and updates, relevant coupons, etc. While browsing our website/store, we obtain the information of your device's IP (aka internet protocol) so we can navigate your browser and operating system. This includes examples such as login; e-mail address; password, computer & connection info, and purchase history. Software tools may be used to monitor and collect analytic insight such as length of visits, page interaction info, page response times, and/or methods used to browse away from the page.

We collect the above non-personal and personal information for the following reasons:

1. To provide and operate our services

2. To provide successful customer assistance and support

3. To be able to contact parties with Woke Wick LLC-related notifications and/or promotions.

4. To create necessary data and grow information for our business / business partnerships to use in order to improve our services.

5. To comply with any required laws and/or regulations. 

How do we protect this information and uphold security?

Section II

Security and trust in our business are at the top of our priorities. To uphold security and protect the information we collect, we follow the necessary precautions and uphold the best practices available in order to keep any and all information secured. With that said, we follow all PCI-DSS (Payment Card Industry Data Security Standard) requirements. However, it is unfortunate that there can never be a 100% guarantee that information and/or data shared over the internet is 100% secured or absolutely protected. By using, offering, and/or transmitting your information to us over the internet, it is at your own risk. If and when payment method information is disclosed with us, it is secured through HTTPS / TLS encryption. More information on this can be found in Section V.

How do we obtain consent? 

Section III

By giving us any personal information such as while creating an account, subscribing, placing an order, verifying payment information, arranging delivery/return information, and/or contacting us directly, we are obligated to imply that you are disclosing your information to us for the sole purpose at which you gave said information. If there are any instances of seeking further information for marketing reasons, we will always reach out beforehand to obtain written consent. 

If at any time you would like to opt-out of having any information shared with us, contact us directly at support@wokewick.com. 

When do we store, share, and/or disclose information?

Section IV

We only disclose information when we are obligated by law, required by platform regulations, and/or if our Terms & Conditions are violated.  However, since our online store and website is hosted on the Wix.com platform, Wix.com provides us the ability to sell our products/services to you. According to their website, "Your data may be stored through Wix.com's data storage, databases, and the general Wix.com applications. [Wix.com] stores your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by [the] company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store [wokewick.com] and it's service providers." 

How do we manage our site and online sales? 

Section V

Since our online store is operated through Wix Stores, we use their services to manage our site and online sales. If you have any further questions/would like more information other than what is stated in our other sections, please visit https://support.wix.com/en/ and/or https://www.wix.com/about/privacy.

What cookies/other tracking tools do we use?

Section VI

Since our website appropriately collects the necessary information you provide and consent to, which is further detailed in Section I, it may automatically collect and/recognize information any time our site is visited. Any time automatic information is collected, it is done in the form of "cookies" and/or "web beacons".

"Web beacons" are tools to appropriately track if a user has opened/obtained content that we have sent via email and/or displayed on our website. We also use web beacons to gain analytic insight into how our marketing features are doing, how often unique users are visiting our page(s), and when the page(s) is being used.

We use cookies, which are small pieces of data that allow us to gain traction on your interests and preferences in accordance to our site, to help us better assist Woke wick experiences. They also allow us to understand market demands and desires. Some examples of these are, but not limited to, assisting in member log-in, recognizing shopping carts, and acknowledging what products you enjoy viewing/purchasing.

 Since all of the cookies we use are essential to using a website powered through Wix.com, the best place to find further information about the cookies our site uses can be detailed here: https://support.wix.com/en/article/cookies-and-your-wix-site

Considering the nature of cookies and that browsers often automatically accept them, you are able to opt out of this by changing your browser preferences. Different browsers tend to have varying ways of notifying when cookies are being used, what types of cookies your device allows, or how to allow/delete cookies. The best way to navigate these details is to look into your browser settings. If you update these settings, it may impact how our site performs for you. 

Third Party Services

Section VII

Any third-party services/providers used by us only obtain, use, and disclose your information needed in order for them to perform the same services they perform for us. It is important to note that third party payment channels obtain the rights to their own privacy policies, so we are required to provide the necessary information they need for your transactions with your chosen payment style. If you are curious of your chosen payment style's privacy policies and would like to further understand how they work, we encourage you to research them from their direct sources. The same goes for any links to other parties that may show up/redirect you while using our site. We are in no way, shape, or form responsible for the privacy methods/policies used by these third parties.

As for the causes we align our mission with, we do not disclose or share any Woke Wick customer information with any of the organizations we work with and/or provide donation assistance to.

Age of Consent 

Section VIII

By using our website, you are consenting that you are the age of consent in your state/province of residence, or have given consent to condone any of your minor dependents use this site.

Subscribe v Unsubscribe 

Section IX

You are able to subscribe for emails in the lightbox shown when our website's homepage is initially visited, at the bottom of our home page, in the members section, or through Subscribe & Save features.

You are able to unsubscribe from emails through your email's browser, or through the "Unsubscribe" link on the bottom of each email. Please understand it may take some time for these requests to take action, so you may still receive emails until they have been implemented. 

Subscribe & Save members can cancel their memberships under the "My Account" tab.

Question and/or Inquiry Contact Information 

Section 

If you have any further questions/inquiries, please reach out to us at support@wokewick.com.

©2020 by Woke Wick LLC.